The National Disability Insurance Scheme (NDIS)

Regional Rehab & Mobility is a registered provider, able to support eligible participants funded by the NDIS/NDIA – National Disability Insurance Scheme. If eligible under your plan, you can access a wide range of supports and services, continence products, mobility equipment and more.

As part of the scheme, the NDIS provides funding for reasonable and necessary services and aids that meets your needs, and supports you to achieve better outcomes in life. These services and aids, as outlined in your plan, can include:

What is Assistive Technology?

Assistive Technologies (AT) provides the support a person with a disability might use to reach their potential at home, in the community and the workplace. This may be equipment or systems which help you with moving around, communicating with other people, processing information, and other daily tasks.​


Supports may be included in your NDIS plan where it is a reasonable and necessary support that will meet your needs and help you pursue your goals. 

What are your Assistive Technology needs?

Like many technologies, Assistive Technology ranges from simple to very complex and sometimes you may need help to figure out what is the right AT solution for you.
The process you will follow to access AT in your NDIS plan will depend on:
  • Your specific AT needs;
  • How complex your AT needs are; and
  • How you manage your AT budget.

The NDIS uses four levels to describe the complexity of your needs, and the complexity table provides some guidance and examples.

Assistive Technology Assessments

Depending on the risks associated with your disability or the environment where you need to use it, an item of AT may increase in complexity. The appropriate assessor will depend on the type of AT and the complexity of your needs.


For all equipment considered Specialised (Level 3) and Complex (Level 4) Assistive Technology, depending on your plan, you may require an assessment from a suitably qualified Assistive Technology assessor to recommend the most suitable solution for you. The Assistive Technology assessor may need to provide a report outlining recommendations, including quotes, to the NDIA for funding consideration and approval.

Assistive Technology Complexity Levels

Level 1 (Basic)

These are considered low-cost products and services you can purchase with your Assistive Technology funding that are readily identified, locally sourced and integrated into your life for effective, low-risk use e.g. mainstream products to be used for familiar activities in familiar environments.
You generally do not need to provide NDIA with a quote for these items.
Items such as:
Small devices to assist with dressing and undressing, eating and drinking
Items such as:
Replacement mobility stick/canes, replacement covers, elbow crutches, walking sticks and canes, rollators, walking frames and repairs
Items such as:
One off/short term supply of washable briefs, pads, bedding protectors, washable incontinence products for children over 5 years and incontinence alarms
Person Filling Out Form — Mobility & Rehab Equipment in Gladstone, QLD

Level 2 (Standard)

These are considered low to medium cost products with low to medium risk that you can purchase with your Assistive Technology funding. Standard (Level 2) Assistive Technology is typically available ‘off the shelf’ and either needs minor adjustments or straightforward training (i.e. adjust shower chair legs, instruct in use).
Items such as:
Bath-boards, bath transfer benches with no back, adjustable shower chairs with arms and/or back, shower stools, adjustable toilet seat raisers, basic over toilet frame supports, basic static bedside commodes
Items such as:
Kitchen trolleys, kitchen stools, assistive aids and devices for dishwashing, cleaning, household tasks, food and drink preparations and over bed tables
Items such as:
Grab rails, key locks and coded key safe, portable ramps for a single step ramp, threshold ramps 35mm rise or less and personal alarms
Items such as:
Standard adjustable height chairs, bed or chair raisers 40mm or 100mm in height
Items such as:
Replacement slide sheets and boards, car transfer pads, swivel discs, transfer belts, handy bar car handles and hoist sling replacements

Level 3 (Specialised)

These items are generally adjusted to suit your individual support needs and requires linking with other Assistive Technology supports and/or your home/work/place of study. It is important to make sure the Assistive Technology is supplied and setup correctly to avoid any risk of injury.
Items such as:
Sleep support systems for non-complex postural/pressure needs, foot and body wedges, pressure mattresses, pressure mattress overlays, bed sticks and poles
Items such as:
Mobile or ceiling hoists and slings
Items such as:
Power/power-assist wheelchairs, specialised strollers, scooters, gait aids, specialised car postural
Sleeping — Mobility & Rehab Equipment in Gladstone, QLD
Items such as:
Low to medium level pressure cushions and mattresses
Items such as:
Shower commodes and bath lifts
Items such as:
Toilet attached bidets – installed by authorised plumber

Level 4 (Complex)

These items are custom made or ‘off the shelf’ but adjusted to suit your individual support needs and requires linking with other Assistive Technology supports and/or your home/work/place of study.
Items such as:
Power wheelchairs with integrated controls and highly configurable manual wheelchairs
Items such as:
Wheelchair seating, static seating and bed systems
Items such as:
Bathing devices including shower commodes
Items such as:
High-level pressure cushions and pressure care sleep systems
Items such as:
Full mattress replacements, bed rails and bedrail covers

If you would like more information, please visit the National Disability Insurance Scheme website at or contact our friendly team today.


If you wish to arrange to make a purchase from Regional Rehab & Mobility using your NDIS funding, please feel free to complete the form provided below and attach it as a file on the ‘contact us’ page.


While care has been taken to ensure that the above information is true and correct at the time of publication, changes in the scheme after the time of publication may impact on the accuracy of this information. Please refer to the NDIS website or contact our team if you have any questions or concerns.